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Established in 1998, FC Valet is a leading parking and hospitality services provider. We pride ourselves on our industry-leading training, cutting edge technology, and responsive customer service. Our suite of services include:
… and more.
FC Health, your partner in safe parking and support services
Healthcare is ever-changing. We take a dynamic and data-driven approach to parking and support services. We deliver the data and consultation our clients need to make informed decisions that keep patients, guests and employees happy while reducing costs.
FC Health has an infection control process in place for valet, shuttle, and support service operations. Our process follows the latest CDC guidance. It is approved and praised by the nation’s top health systems. Many healthcare sites we service implemented our protocol in March 2020 and did not suspend services. We are proud to report our company wide COVID-19 positive test rate is a low 1.8%, far lower than the U.S. national average.
Learn how we keep your clients safe.
We developed a return-to-service model that outlines phases of safely resuming service while monitoring demand metrics. We help hospitals “right-size” their operations to safely and economically resume services that make a difference in patient and employee satisfaction.
Some of our satisfied clients:
Operating across the United States, we provide contracted service to more than 100 distinguished businesses, including:
… and more.
Here’s what some of our clients have to say about working with FC:
The FC Health team is about much more that just parking cars. They are about excellent customer service … from the first day I worked with FC Health, I knew I was working with the type of valet professionals I needed to improve and sustain parking operations as well as impact the patient experience.
Operations Support Manager
Since 1997, FC has overseen the valet service for The Clubhouse restaurant in Oak Brook. Hospitality, compassion, respect, and overall quality of service has become the standard. They’ve always been receptive to comments, never let our guests down, and are true professionals.
We started with FC in January 2016 and immediately noticed an increase in patient satisfaction, throughput, and flexibility in staffing. We improved our service while reducing costs approximately 10%. We were so impressed with the valet and shuttle services that we contracted them for guest services, grounds maintenance, and parking garage management as well!
Public Safety Supervisor
Advocate Medical Center
FC saved us 27% in our annual parking budget compared to our previous vendor. They even beat their own projections by 7%. We are grateful for their partnership, service and cost saving efforts.
Congratulations on hitting our service goal! Every little encounter makes a significant impact on our patients and families. I had the opportunity earlier this week to personally witness an exceptional level of service delivery by the valet team. In each case they went above and beyond in the manner which they supported family’s needs. Thank you for making this a priority in all your daily efforts.
Advocate Children’s Hospital
Thank you for your partnership and for taking such great care of our patients. They truly appreciate the “service with a smile” your valet team provides every day!
Shelly Hartstirn, RT(T)
Illinois Masonic Medical Center
FC Valet will save you money
Our innovative revenue and expense control systems ensure your costs will fall while your bottom line increases. For facilities that collect revenue from parking operations, we employ strategic control systems and dynamic marketing. We increase revenue for our clients by and average of 17%. Through adaptive staffing and strategic industry partnerships, we reduce operating expenses for our clients by an average of 23%.
Our service philosophy
In business for over 20 years, FC Valet is a leader in the valet parking industry. Our service philosophy is simple: we work to improve people’s day. We focus on enhancing the guest experience while improving safety. The experience begins the moment your guests arrive and end only when they leave your grounds. Our team creates an exceptional first and last impression.