Concierge and Guest Services
FC Valet’s unmatched customer service extends naturally to an area where rapport with customers is everything — the concierge desk.
Our guest service attendants are knowledgeable about both the area and your property, and understand the importance of making your guests’ stays as seamless as possible. Whether your guests are looking to make a dinner reservation, needing to catch a cab during rush hour, or wanting to find out more about area attractions, your FC concierge service is there to help.
Adding concierge service to your establishments provides a huge value add to your guests or residents, and adds an air of sophistication to your property.
A great concierge can hugely improve upon an already pleasant stay, leaving your guests wanting to return the next time they’re in town, and establishing brand loyalty when they visit other cities.
Our concierge staff members:
- Assist guests during their arrival and departure
- Provide advice and information about area attractions
- Make a variety reservations for customers (dining, spa, etc.)
- Help plan special occasions or events
- Provide directions and help secure transportation
- And much more…
What sets us apart at FC Valet is our people. Our entire staff undergoes rigorous in-house training, and also completes any training specified by your establishment. Our concierge service team members will fit in perfectly with the rest of your staff, and uphold the standards you work so hard to maintain.
Our service philosophy at FC Valet is simple. We work to improve people’s days. This philosophy extends beyond our valet drivers and is embodied by our concierge professionals.
Whether you have hotel guests who are looking for things to do on vacation or luxury property residents trying to coordinate everything in their busy lives, we go above and beyond to make sure help in every way we can.
To learn more about how FC Valet’s luxury and hotel concierge team can make your property even better, contact us. Also read our amazing reviews on Yelp, OpenTable, Facebook and Google.