Quality

Quality Control

Member of the National Parking Association.
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Although First Class Valet has grown to one of the largest valet parking providers in the Chicago Land area, we strive to maintain the level of service responsible for our growth and success in the hospitality industry. This is achieved through a rigorously proactive quality control program that is constantly evolving to exceed the expectations of the industry and our clientele. This program consists of:

Letters of Recommendation

Cheesecake Factory Letter Thumb
The Cheesecake Factory
Clubhouse Letter Thumb
The Clubhouse
Oakbrook Letter Thumb
Oakbrook Center
Plymouth Letter Thumb
Plymouth Place
Plymouth Letter 2 Thumb
Plymouth Place
American Cancer Society Thumb
American Cancer Society
Sterba Letter Thumb
Sterba
Good Samaritan Hospital Letter Thumb
Good Samaritan Hospital

Testimonials of Service

Estlin,

Sorry it has taken so long, but a personal thank you for taking care of the valet services for the Advocate Good Samaritan event in November. It meant a lot for our evening and it was truly appreciated.

Krista A. Miller


Estlin,

Thank you for all your help in making the Heart to Heart Tea a huge success. Everyone had a wonderful time and we hope to continue this event next year.  

Thank you for your loyalty to Good Shepherd and your work to help Cardiac Rehab.  We truly value your partnership and I have truly enjoyed working with you and your staff.

In the meantime, please let me know if I can do anything else.

Best,

Sarah

Advocate Charitable Foundation
Advocate Health Care
Phone: (847) 384-3492
Fax: (847) 384-1860

I received this comment from a guest who was here on the evening of 4/29/09:

"although we didn't valet and I dropped someone off the valet person assisted with opening and closing the door...they are always very welcoming and courteous. our server was also very good at his job."

Can you please let me know who was working so we can recognize the great service?

Keep up the great work!

Evan

---------------
Evan M. Traub
Service Manager


I appreciate the "first class valet" service I've received. They are always thoughtful and pleasant"

-Ann Douglas


It is with delight that I testify to the valet group that has serviced Plymouth Place over the past two years. The young men were polite, very helpful and efficient.

-Marjorie Fallon


Hi Estlin,

I just wanted to say thank you for coordinating everything in connection with today's services for the GreenFields of Geneva holiday party at The Herrington Inn.

Everyone, from our team who attended the event to the hotel staff, said your team was wonderful.

We'll be sure to keep First Class Valet in mind when we plan future events in the area.

Thank you and have a wonderful holiday season!

Best,
Anne

Anne Bassett | Public Relations Account Executive
GlynnDevins Advertising & Marketing
11230 College Blvd | Overland Park | KS 66210
913.491.0600 | 913.317.2241 Direct | 913.491.1369 Fax
abassett@glynndevins.com | www.glynndevins.com


Hi Estlin,
Thanks for your help last week.  Your team was great - very professional!

 

Thank You!

Lindsey Beirne

Marriott Hotels


Good Afternoon,

Wonder if your firm does valet parking at the Oak Brook Mall, specifically at the Cheese Cake Factory? If so, please respond. One of your employees had the integrity and honesty to turn in a set of lost keys to Security on Saturday night. My keys.

I just want to let the manager know of his good deed.

Regards
Steve Madison


Hi Estlin,
I just wanted to say thank you for the fine work your valet's provided for our party.  Everyone loved it and several people made positive comments on their appearance and professionalism.
I will definitely recommend your company to my friends.
Thanks,
Shannon Gallo


I wanted to thank you and the staff at Ditka's yesterday for your exceptional service and attention to detail.  I hosted a bridal shower for our children, and it was a huge success! 
 
From the minute we arrived, your staff jumped into action--helping us unload and park the cars (the valet was full of energy and smiles and assisted with the many things we needed moved inside--it was as if they were waiting for our arrival)

Sincerely,
 
Donna Rotelli

I just wanted to pass along a great big thank you to your staff who worked our event on June 30 at Danada House. Everyone was very professional and kind to our guests. Many guests were happy to see that we provided valet service since the walk is so far, but your staff didn’t mind the walk and we had no complaints of any kind.

I would definitely recommend your services to others and also contact you in the future if the need arises.

Thank you again,

Susan McLaughlin


Estlin,

Thank you for the wonderful service this past Saturday. Kyle and Kevin were very nice and very professional. Having the valet service added an extra touch of class to our celebration and we will definitely use your company again in the future.

Happy Holidays!

Anurag


Hi Estlin-

Just wanted to extend a very heartfelt thank you to you and your crew for coming out to valet cars on Saturday. The Nite at the Net was a great event – people were very complimentary about the valet service.  Please let your staff know how much we appreciated their help!

Christina M Raddi
Director of Donor Relations
Development
craddi@catholiccharities.net

Catholic Charities of The Archdiocese of Chicago


Hi Estlin,

I just arrived back into town ( I let immediately after the event) and wanted to write back to you straight away.
YOU and your team were AMAZING! Professional. Everyone looked so good out there and the comments were all incredible.
Please know that I will use you and 1st Class Valet as our only Valet company far into the future.
Again my sincere thanks for a job well done!
Best,
Eileen
Eileen Dishong
Chapter Event Planner-CEP
WPO | Chicago Chapter
1960 Lincoln Park West
Suite 1307
Chicago Illinois 60614
847.382.3024 • Fax
wpochicagochapter (Skype)



Estlin,

I just wanted to let you know how happy I was with your team last night.  Each one of them was very professional and helpful and their “we’ll take care of it” attitude was exactly what was needed!  Everything went very smoothly and wouldn’t have without them.  I’ll definitely be using your services again at our next off-site event. 

Thanks so much,

Laura Anderson, 773-947-3136

Development Assistant

Museum of Science and Industry

I just wanted to thank you for your service for our reception on Sunday 27th, 2012.  It was a hot day and the valet personnel were running in the heat.  They did a great job, and we appreciated the service.
 
Thanks again!
 
Maneesh & Krishna Khumar


Hi Estlin,

 

Everything was wonderful with the valet for the Good Samaritan Gala on November 1. Thank you so much – we truly appreciate the generosity of First Class Valet!

 

Kaari Kafer

Manager, Special Events

Advocate Charitable Foundation

3075 Highland Parkway, Suite 600

Downers Grove, IL 60515

P 630.929.6921 (internal 55-6921)

F 630.929.9900

http://advocateonline.advocatehealth.com/img/signatures/icons/advocateLOGO.png

Insurance

Our A.M. Best "A" rated class IX insurance is the best in the industry and granted only to companies with spotless track records. Although we have coverage to meet any requirement, we work hard to develop a proactive approach to loss prevention.

First Class Valet | 219 W. 55th Street, Suite 305 | Clarendon Hills, IL 60514
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