You bring your patients top-notch care when they visit your facility. At FC Parking, we are here to ensure your patients and guests feel safe and cared for from the moment they pull up to your property until they depart.
Healthcare Valet
Ease patient anxiety with stress-free valet: 60-second drop-offs that ensure timely medical appointments.
Shuttle bus
Reliable, ADA-compliant shuttles: Connect patients between facilities without delays or accessibility barriers.
HealthcareConcierge
Patient Transport
Dignified medical transport: Safety-certified vehicles and trained staff for zero-risk transfers between appointments.
Where Hospitality meets efficiency
Why FC Health?
Hospitals and healthcare campuses take great strides to prioritize their patient’s health and well-being. While doctors, nurses and hospital staff provide the majority of care, there are a wide range of patient needs outside the realm of medicine. Such needs can be best handled by a company specializing in customer service and safe transit, so hospital staff and administrators can focus on what they do best.
Your hospital could add a previously unoffered service, say shuttle buses from your employee parking lot, or invite FC Parking to find parking solutions to improve patient satisfaction and cost-effectiveness of a current program.
FC Parking has the industry knowledge and extensive training protocols to manage your hospital’s transit and hospitality needs. You can manage your front-desk, transport and parking professionals all in one place renowned for customer satisfaction, cost-saving programs, and patient convenience.
FC Parking has expertise in a number of parking and transportation related healthcare needs, and can streamline them under their system of management:
- Shuttle Buses
- Concierge Desk Services
- Patient Transport
- Valet Parking
- Parking Management
See Our Performance view case studies
See how our healthcare services deliver seamless transportation solutions — explore our case studies to learn more
Healthcare & hospital system solutions
Expand Your Hospital’s accessibility
Valet services are an expansion of accessibility on your medical campus. Many patients have mobility constraints or pain that makes long distance walking difficult. Valet parking allows them front door access closer than handicap parking, and a valet assistant to aid them in exiting their vehicle and retrieving their mobility aid.
In poor weather or winter months, valet parking prevents injuries from trekking long distances over slippery terrain. Such services also provide peace of mind, letting patients and visitors focus on recovery instead of parking availability.
From valet parking services to ensure easy access to the entrance, to the trained helper pushing wheelchairs through the halls; FC Parking has the capacity and patient-prioritizing personnel for it all.
What do healthcare valet services bring to your hospital?
Having valet professionals on your hospital’s team bring benefits for several reasons:
- On-time arrivals and quicker turnaround
- Accessibility at the forefront
- Streamlining traffic flow and reducing risks of accidents
- Better utilization of full parking lot capacity
- Removing parking stress for worried patients and guests
- Decreasing the walking distance for patients in pain and with mobility difficulties
- Wayfinding and directions given medical campuses that are often sprawling and hard to navigate
At FC Parking, we have direct experience in raising customer satisfaction ratings on medical campuses through providing hospital valet parking. Higher satisfaction scores lead to word-of-mouth recommendations, strengthened customer loyalty leading to future bookings, and overall improved brand reputation. Patient experience starts before your guest even enters your front door, make that time count.
Let our people get behind the wheel
At FC Parking we hire for personality and train for proficiency – we can train someone to park cars, but we can’t train them to care. Recruitment requires a sterling driving record and clean criminal background check, but also evidence of compassion, hospitality and attentiveness. All employees are trained in a patient-centered healthcare and hospitality training curriculum that meets HIPAA, The Joint Commission and five-star hospitality practice standards.
A hospital visit can already be stress-inducing before layering on worries over open parking spots, long walks to hospital wings, and fears over getting lost. Adding our hospitality professionals to your team can make a stressful necessity a delight, as patients can hand over their vehicle to an attendant, get help with walkers and wheelchairs, and get sent in the right direction with a human touch.
Bring in our customer service professionals to your hospital to provide safe, essential services with a smile.
Healthcare & health system valet service Frequently Asked Questions
How do you ensure on-time shuttle service?
We use advanced GPS tracking and route optimization technology to minimize delays and maximize efficiency. Our dispatch team continuously monitors traffic patterns, weather conditions, and other real-time factors to make proactive adjustments when needed. Additionally, our drivers follow strict scheduling protocols and are trained to maintain reliability while prioritizing safety.
Are your shuttles ADA-compliant?
We use advanced GPS tracking and route optimization technology to minimize delays and maximize efficiency. Our dispatch team continuously monitors traffic patterns, weather conditions, and other real-time factors to make proactive adjustments when needed. Additionally, our drivers follow strict scheduling protocols and are trained to maintain reliability while prioritizing safety.
Can shuttle routes be customized for our facility’s needs?
We use advanced GPS tracking and route optimization technology to minimize delays and maximize efficiency. Our dispatch team continuously monitors traffic patterns, weather conditions, and other real-time factors to make proactive adjustments when needed. Additionally, our drivers follow strict scheduling protocols and are trained to maintain reliability while prioritizing safety.
What safety measures do you have in place?
We use advanced GPS tracking and route optimization technology to minimize delays and maximize efficiency. Our dispatch team continuously monitors traffic patterns, weather conditions, and other real-time factors to make proactive adjustments when needed. Additionally, our drivers follow strict scheduling protocols and are trained to maintain reliability while prioritizing safety.
How can passengers track shuttle arrival times?
We use advanced GPS tracking and route optimization technology to minimize delays and maximize efficiency. Our dispatch team continuously monitors traffic patterns, weather conditions, and other real-time factors to make proactive adjustments when needed. Additionally, our drivers follow strict scheduling protocols and are trained to maintain reliability while prioritizing safety.