What are Healthcare Concierge Services? Tailored Concierge Services
A hospital concierge helps patients and their visitors out with a variety of tasks. This help can take the form of everything from basic clerical assistance to helping to plan patient birthday celebrations or tours for guests.
Our staff of customer service professionals works with your hospital staff to provide that extra helping hand to your patients and guests, in whatever way we can help, including:
What’s included
Patient Check-in
Wheelchair transport
Clerical assistance
Wayfinding
Hospital tours
Organization of pet visits
Utilizing a patient and guest concierge increases patient satisfaction and loyalty. We are there to perform the tasks that make your facility stand out from the crowd — we go above and beyond so that you can focus on patient care.
We’re here to help
For more information about our services, please fill out the form below or call us at 833-FC-VALET. If you would like to request a proposal, please select the corresponding proposal request form below.
Our People
Exceptional Guest Services
Our hospital concierge professionals go through the same rigorous screening processes as do the rest of our employees. FC recruiting screens hundreds of applications weekly to identify candidates that possess the intangible qualities of hard work, compassion, and integrity.
We dedicate a significant portion of our resources to recruiting, training, and development of our team members. Our hospital concierge professionals have all shown themselves to be empathetic, hardworking, and committed to providing exceptional care in a healing environment.